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A
AndyWalton
Known Participant
August 4, 2019
Question

PRE12 Blu-Ray Burn Device Error

  • August 4, 2019
  • 1 reply
  • 1022 views

I am running PRE12 on Windows 10 Home v1903.  I am attempting to create a Blu-Ray disc.  Following are screenshots of the steps PRE12 executes to burn the Blu-Ray disc.

Disc options: 

Encoding Menu 1 of 2 - Completed Successfully

 

Encoding Menu 2 of 2 - Completed Successfully

Encoding Media - Completed Successfully

Compiling Media - Completed Successfully

Burning Disc 1 of 1

Almost immediately after progressing to the Burn step, PRE12 displays "device error".

I have tried several combinations of the options to burn a blu-ray disc.  All end after apparently completing the "Encoding Media" step and beginning the burn to disc step.  Almost immediately after progressing to the Burn step, PRE12 displays "device error".

How to I troubleshoot the problem?

This topic has been closed for replies.

1 reply

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
August 4, 2019

Try to make an iso (image) and burn that to disk with e.g. ImgBurn.

A
AndyWaltonAuthor
Known Participant
August 5, 2019

I have tried to create an iso using Phantom Burner - no joy.  Apparently, Phantom Burner can not create a blu-ray iso in Windows 10.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
August 5, 2019

Never heard of the software

You create an iso with Elements then burn it to disk with Imgburn.

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