Skip to main content
Participant
February 15, 2018
Question

PREL 2018 not compatoble audio A52 AC3 (Sony video)

  • February 15, 2018
  • 2 replies
  • 646 views

When i import videos from files that came from my Sony camera i can't have soundtrack

the properties seen with VLC tell me that the sound is Aka AC3 A52 (it seems to be a specific Sony format)

with PREL 2014 it's ok, no problem, i have the audio track, but not with PREL 2018 only video track ?

What can i do (stay with the older version !)

Thanks for your any answer.

Frédéric

This topic has been closed for replies.

2 replies

Legend
February 15, 2018

Adobe has removed some features from the program in its latest version, Fred. If you're unhappy about this, I encourage you to make Adobe aware.

What's new in Premiere Elements 2018?

Legend
February 15, 2018

The end of this thread explains and offers solutions.

No audio in my MTS video files

Participant
February 15, 2018

Thanks a lot Steve, i searched on the forum before to write my question but MTS was not my file format.

So you recommand to stay with an old version. Ok.

Why PREL 2018 is not compatible ? Why Adobe encourages us to buy the lastest version ? Good job !

I've already purchased the new version... for nothing

Ann Bens
Community Expert
Community Expert
February 16, 2018

The issue has nothing to do with mts files but rather with the audio being dolby which is ac3.

Adobe Creative Cloud apps use native OS support for Dolby

Only way to solve this is to upgrade your OS.