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Daniel32638046lohh
Participant
October 7, 2023
Answered

Premeir Elements 2023 not detecting Sony DCR-TRV 520

  • October 7, 2023
  • 2 replies
  • 280 views

Just installed new IEEE 1394 card to my new Dell XPS 8950.  It is recognized in Device Manager.  My Sony DCR-TRV 520 Handicam is also recognized in D.M.  All firmware and Windows updates are fresh.  Other free programs recognize the camera and allow Firewire captures.  I don't understand why Premeir Elements 2023 is not detecting the camera. 

    This topic has been closed for replies.
    Correct answer Daniel32638046lohh

    Hello Ann.  I have just replied to Bill that I have now discovered Adobe has removed the ability to burn videos to DVD.  Am I mistaken?  

    2 replies

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 7, 2023

    If your primary purpose was to capture and Premiere Elements won't do it, you can get a refund for up to 30 days from purchase (if you bought via download direct from Adobe).

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      Daniel32638046lohhAuthor
      Participant
      October 14, 2023

      Bill, Thanks for your reply...very disappointing information.  I have now discovered that Premeir no longer supports the burning of videos to DVDs.  Am I mistaken?  Is thid true?  If so I will definitely persue a complete refund.

      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      October 14, 2023

      Yes, it is true that burning of DVDs and Blu-Rays has been removed.

        Ann Bens
        Community Expert
        Ann BensCommunity Expert
        Community Expert
        October 7, 2023

        I have to disappoint you but capturing from tape camera's has been removed since I think it was Elements 2013.

        You will have to use one of the old free program and then import into Elements 2023.

          D
          Daniel32638046lohhAuthorCorrect answer
          Participant
          October 14, 2023

          Hello Ann.  I have just replied to Bill that I have now discovered Adobe has removed the ability to burn videos to DVD.  Am I mistaken?  

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