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Djsobotka51
Participant
May 6, 2020
Question

Premere Elements 2020 won't open after upgrade

  • May 6, 2020
  • 2 replies
  • 411 views

A couple of weeks after I purchsed the combined Elements pack, I received notice of an upsdate for Photoshop and Premere Elements. During the update install, my computer froose. Now, after I restarted my computer I'm unable to start Premiere Elements. Photoshop works fine.  Any ideas?

This topic has been closed for replies.

2 replies

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GeorgeLee7749
Participant
August 16, 2020

I have the same problem, reading forums more widely, its not uncommon for users to be experiencing difficulties with Premiere Elements 2020. I am running a Mac Mini 2020, 8gb ram and Catalina 10.15.6

I have installed and reinstalled a number of times, including loging in in and out. Nothing has helped.

 

Ironically Photoshop Elements 2020 works fine, in fact very well.

 

Premiere elements may be a great application for those who can get it to work and keeping working. For the rest of us it really sucks and is a waste of money that I will never repeat with any adobe product. 

I wish some one from Adobe would have the courage to own their is a problem and make a committment to put it right.

 

 

 

The bottom line is, if it

S
Steve Grisetti
Legend
August 17, 2020

Sorry to hear that you contacted Adobe Customer Care via chat and that they weren't able to resolve your issue. They are usually very good at fixing these kinds of issues.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 6, 2020

Try uninstalling and reinstalling.

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