Premier Element 14 invalid serial number

Forum|Forum|3 years ago
December 10, 2022
3 replies
306 views

I've been using Premier Elents 14 on my new computer for over a month but today when i opend it says that my serial number is invalid and that I should contact support. I did contact them but they coulden't help me

Error or problem

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Peru Bob

Community Expert

See here:

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

and here:

https://www.adobe.com/genuine/landing-dnr.html?promoid=791Y6S4Z

John T Smith

Community Expert

Adobe support will not help with such an old program

Did you buy from Adobe or a different vendor?

Did you buy the disc or via download?

B

Bill Sprague

Community Expert

Do you have your serial number? Did you try a basic reboot? Can you log out and back in to your Adobe account?

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