Premier Elements 13

Forum|Forum|3 years ago
March 24, 2022
2 replies
233 views

Using Premier Elements 13, when I press Video Editor, New Project nothing happens, just a progress bar rolls across botton

Freeze or hang

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John T Smith

Community Expert

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

S

Steve Grisetti

Legend

John's suggestion is excellent!

But if it doesn't work, try downloading the free trial of the current version of the program. See if it installs and works.

If it does, then re-try installing your version.

This bit of troubleshooting will tell you if the issue is unique to your old version of the program. Installing the current version might also install some components that "fix" your old version.