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bobd67825593
bobd67825593
Participant
April 23, 2020
Question

Premier Elements

  • April 23, 2020
  • 1 reply
  • 148 views

I purchased Premier Elements 2015 several years ago and was recently prompted to update to PE2020 when I opened my program.  I did this and wound up with the Video Elements program.  Adobe has baited and switched what they advertise and sell as PE.  Spent easy too much time trying to get this figured out and a refund issued. I'm very unhappy with Adobe!!!

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 23, 2020

Premiere Elements is the video editing program.

Photoshop Elements is the photo editing program.

 

If you want a refund, please see here:

https://helpx.adobe.com/in/x-productkb/policy-pricing/return-cancel-or-change-order.html

 

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