Premier Elements 18 imports audio only

Forum|Forum|4 years ago
August 14, 2021
4 replies
375 views

Can anyone help? I see that others are having the same problem.

From MediaInfo:

General
Complete name : C:\Users\Owner\Videos\Selows\2021 Aug Greenville SC\20210805_090026.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/mp42)
File size : 20.1 MiB
Duration : 16 s 337 ms
Overall bit rate : 10.3 Mb/s
Encoded date : UTC 2021-08-05 13:00:43
Tagged date : UTC 2021-08-05 13:00:43
xyz : +34.7597-082.3851/
com.android.version : 11

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L4@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 16 s 337 ms
Source duration : 16 s 328 ms
Bit rate : 10.1 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Rotation : 90°
Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 29.950 FPS
Maximum frame rate : 30.070 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.162
Stream size : 19.6 MiB (97%)
Source stream size : 19.6 MiB (97%)
Title : VideoHandle
Language : English
Encoded date : UTC 2021-08-05 13:00:43
Tagged date : UTC 2021-08-05 13:00:43
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
transfer_characteristics_Original : BT.601
Matrix coefficients : BT.709
mdhd_Duration : 16337
Codec configuration box : hvcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 16 s 320 ms
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 510 KiB (2%)
Title : SoundHandle
Language : English
Encoded date : UTC 2021-08-05 13:00:43
Tagged date : UTC 2021-08-05 13:00:43

This topic has been closed for replies.

B

Bill Sprague

Community Expert

I have a Galaxy S9 phone. I was able to make last year's Premiere Elements version 18 work with the HEVC/varible rate footage from the phone. It was tricky because I botched the installation of the HEVC codec pack from the Microsoft store. It was not part of the default Windows 10 package. Confusing is that there was a free one and a $.99 version. I installed both and my computer needed help! The right one is the one that costs a dollar minus a penny.

C

cjlove43Author

Inspiring

Thanks for the replies. I'll try the Microsoft store HEVC codec. If that doesn't work, guess I'll try Handbrake. I did see a video about it when looking for answers.

John T Smith

Community Expert

Looking back to some notes I made while 1st learning version 2021...

Sample 4k video - H.264 and HEVC inside an MP4 work... HEVC inside an ENCM won't play or load
https://4ksamples.tumblr.com/

It MAY be that your version is too old to work with HEVC

John T Smith

Community Expert

I see two possible problems... HEVC codec and Variable Frame Rate

Use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

C

cjlove43Author

Inspiring

I don't know how to edit my original post. The problem is recent, and I finally realized it doesn't happen with my Nikon camera, only with my Galaxy phone camera.

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

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