Premier Elements 2018 Crashing
Hello – Premier 2018 is crashing – see event log details below
Faulting application name: PremiereElementsEditor.exe, version: 16.0.0.0, time stamp: 0x59aad286
Faulting module name: DVDCreator.dll, version: 16.0.0.0, time stamp: 0x59aac647
Exception code: 0xc0000005
Fault offset: 0x00000000000708f1
Faulting process id: 0x2f50
Faulting application start time: 0x01d5ddfb3ccfe03f
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 2018\PremiereElementsEditor.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 2018\DVDCreator.dll
Report Id: acce00a5-b64c-4f91-89c6-61c5e8c9c71e
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: PremiereElementsEditor.exe, version: 16.0.0.0, time stamp: 0x59aad286
Faulting module name: DVDCreator.dll, version: 16.0.0.0, time stamp: 0x59aac647
Exception code: 0xc0000005
Fault offset: 0x00000000000708f1
Faulting process id: 0x2f50
Faulting application start time: 0x01d5ddfb3ccfe03f
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 2018\PremiereElementsEditor.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 2018\DVDCreator.dll
Report Id: acce00a5-b64c-4f91-89c6-61c5e8c9c71e
Faulting package full name:
Faulting package-relative application ID:
Folder Permissions for documents/adobe folder are below - i have screenshots if needed; but Full Control is already applied for SYSTEM and the USER i'm logged in as.
System Details (Windows 10 x64 1909 Build [Version 10.0.18363.628]
Core i5-8400 (6 Core)
16GB DDR4
1TB Crucial MX500 SSD
Any recommendations for remediating this issue please advise. Unable to get project created due to repeated crashing ☹
Thanks,
Carolyn
