Premier Elements 2019 imports will not play clip

Thank you all for responding, I've tried using Premier Elements 2020 and it seems to play all my clips with no issues. I'm a bit comfused as to why 2020 works with all my clips but 2019 is still not working with my Panasonic clips which are at a fixed frame rate. I've tried disabling my Nvidia Card and still the same issue.quite frustrating.

"Is it possible my Note 9 broke my Premier Elements 2019?"  No.  

I shoot and edit Panasonic video regularly.  There is no reason that it wouldn't work well.  

My current guess is that you may have a video driver conflict.   Your "high end gaming laptop" probably has Nvidia graphics.  (Mine does.)  Consider trying a driver update.  If that doesn't work, try a driver roll back.   Drivers are irritating, but sometimes Nvidia makes changes where even recent software has a conflict.  

It may be the codec used.  Try transcoding.

Ok thank you for that info. I went to my Panasonic Camera which has a fixed frame rate and tried that and I still have the same problem. Is it possible my Note 9 broke my Premier Elements 2019? Here is the media info for my Panasonic.

Complete name : D:\Videos\Kestrel-1730113.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/avc1)
File size : 166 MiB
Duration : 14 s 515 ms
Overall bit rate mode : Variable
Overall bit rate : 96.2 Mb/s
Encoded date : UTC 2019-05-19 18:15:59
Tagged date : UTC 2019-05-19 18:15:59

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=3, N=8
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 14 s 515 ms
Bit rate mode : Variable
Bit rate : 96.0 Mb/s
Maximum bit rate : 106 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.386
Stream size : 166 MiB (100%)
Encoded date : UTC 2019-05-19 18:15:59
Tagged date : UTC 2019-05-19 18:15:59
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 14 s 515 ms
Source duration : 14 s 571 ms
Bit rate mode : Constant
Bit rate : 128 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 222 KiB (0%)
Source stream size : 223 KiB (0%)
Encoded date : UTC 2019-05-19 18:15:59
Tagged date : UTC 2019-05-19 18:15:59

Steve is a lot better at solving these than I am.  If he doesn't respond, consider that the Variable Frame Rate is the sticking point.  Premiere Elements 2020 is better at it than 2019.   You can try converting the clips to a more standard fixed frame rate with the (free) Handbrake program.   You may also be able to change the settings in your phone to a fixed frame rate.  

What operating system are you using? If you're still on Windows 7, you may be missing a component needed to play some files.

Also open your video file in the free download MediaInfo. In MediaInfo, set View to Text and copy the report that appears and paste it to this forum. Once we know your operating system and the specs of your file we'll better be able to help you.