Premier Elements 2019 (Mac) Video Merge eye dropper does not work

Forum|Forum|6 years ago
September 16, 2019
1 reply
272 views

As in the title, the video merge eye dropper simply does not work. This is a critical feature for me to select the key and one of the main reasons I bought the software!

Is this a know inssue? Does anyone have a work around? Are Adobe aware of the issue?

Any help greatly appreciated.

This topic has been closed for replies.

S

Steve Grisetti

Legend

It definitely does work, and has for several generations of the software. (At least on PCs. Macs do tend to have their own set of issues.)

Did you check the Select Color box before you clicked on the eyedropper?

D

DismasXYAuthor

Participant

Thanks for taking the time to respond. Yes I did check select colour option and I'm using the Mac 2019 version (as specified in my post). Unfortunately I can assure you it is not working on the version I have which as far as I can tell is the latest one that I downloaded yesterday.

S

Steve Grisetti

Legend

It could be an issue unique to the Mac version. Sorry I can't be of much help there. If you look in the Keying effects, is there an Ultra Key effect? I'm not sure if it's on the Mac version, but it should produce an excellent key shot.

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