Premier Elements 2020

Forum|Forum|6 years ago
November 23, 2019
4 replies
502 views

Hi All, just before the last windows update (1909 I believe) the sound worked fine. But now all sound has been disabled because of 'MME not working'. All other programs with sound work correctly so no problem with windows system. Cannot change from MME as no other options given.

Any ideas as to what could be wrong please?

Audio

This topic has been closed for replies.

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Bill Sprague

Community Expert

"It looks as if the decision now is to get most members to try the trial version and if all goes well we will go for PE 2020."

Be sure to provide links to Steve Grisetti's eight part quick start series on YouTube. If they want to go further he has a complete, in depth course on Linda.com/Linkedin Learning. Access requires a subscription but many, if not most, public libraries offer free access. Premiere Elements is fairly easy as video editors go, but Steve's courses take "ease of use" to the highest level.

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Bill Sprague

Community Expert

"But what happens if I want to use an input?"

Change it as needed.

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mikeb23480900Author

Participating Frequently

But then nothing works again and I am back where I started. This looks like a bug as it seems others are having a similar problem with the same method to cure it?

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mikeb23480900Author

Participating Frequently

Sorry, meant to say work around it. Thank you for all the replies.

The reason for me being so insistant is that I am testing out 7 different video editing programs for our local camcorder club. We are looking for one that will suit all/most of our members so that we are all working with the same one. I have reduced the list to 3 so far and premier Elements 2020 was top of the list but maybe just dropped down a position or 2. 7-10 of our members will be purchasing the same one once I have decided on one.

Again, many thanks for the help whsprague.

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Bill Sprague

Community Expert

Is there a "None" or "No Input"?

As the owner of a current version you can start an online chat with Adobe staff. They can remotely run you computer to troubleshoot your Audio issue.

https://helpx.adobe.com/contact.html

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mikeb23480900Author

Participating Frequently

Yes, just tried that and it now works. But what happens if I want to use an input?
Also had a bit of a problem loading files after though all ok now.
Many thanks.

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Steve Grisetti

Legend

Under the Edit menu, go to the Audio Hardware page under Preferences. Play around with the input and output settings.