Skip to main content
Participant
June 23, 2023
Question

Premier Elements 2023 Files don't match project.

  • June 23, 2023
  • 2 replies
  • 168 views

Suddenly 2023 Elements stopped taking files I have used all year. When I drag a file in, it says the files don't match the project. I don't know what to do. When I click a choice, I lose my playback screen

I went back to my 2022 version and things work fine.

Any ideas?

This topic has been closed for replies.

2 replies

Community Expert
June 24, 2023

That's odd behavior.  Along with Ann's request, can you post some screen shots of the errors?

Ann Bens
Community Expert
Community Expert
June 23, 2023

Post project settings and file properties.