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applejax
Participant
October 25, 2023
Question

Premier Elements 2024 Video not exporting

  • October 25, 2023
  • 2 replies
  • 330 views

I cannot export my clipped videos.  Each time I try, the program runs, but at the end when it says SAVING, I get an error message that an error occurred, and the video is not saved.

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    2 replies

    K
    Adobe Employee
    Ketan Ojha
    Adobe Employee
    October 30, 2023

    Please share the error message that you are getting. Also, please let us know the duration of the video and the export settings that you are using. Is this issue happening on using a particular format or preset?

    A
    applejaxAuthor
    Participant
    October 31, 2023
    For some reason the video export worked tonight without any change on my part. In the past I received a generic message "error" without a code. The video is 29.5 minutes long with the export setting on Quick Export without file reduction set to on.
    T
    tomek398
    Inspiring
    October 25, 2023

    What does the error message say? 

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