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Participant
March 8, 2022
Question

Premier video editor elements deletes files

  • March 8, 2022
  • 2 replies
  • 400 views

I edited a load of short clips Saved them to a folder

 

The folder disappeared. My project became corrupled with lots of red multi languade bits of text and then disappeared

 

Is this a virus?

Checked with Mcaffee nothing shown

 

Help please!

 

Des george

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
March 9, 2022

What is the physical location of the video files?

 

Are your files located in a folder on your computer hard drive?

 

OR Are you editing from an SD camera card in an adapter?

OR Are you editing from a USB flash drive?

 

Community Expert
March 9, 2022

As Bob and John suggest, you may not be using the software in the normal work flow.  But, if in fact you do have corrupted files, you have a hardware failure.  This software won't do that.  

Participant
March 9, 2022

I am using elements in the normal way 

 

I am new to videos but have uses photoshop elemets for years. I have been using 2021 version for a year

 

Who can I send a project folder to? Is it safe to drag and drop here?

 

Des

Peru Bob
Community Expert
Community Expert
March 8, 2022

You are seeing the missing media screen.

 

Premiere Elements doesn't embed the media used (videos, photos, or audio) in the project file.  It acts as a pointer to where the media used in the project is located.  If the source media has been moved, is on a drive not connected to the computer, or on a drive that doesn't have a fixed drive letter, Premiere Elements doesn't know where to look for your media.

 

Premiere Elements doesn't delete files or folders.