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premiere 2018 Installation problem

I bought software premiere elements 2018. Installation does not continue after intializing

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Bill SpragueCorrect answer

Community Expert

Based on your screen shot and a big guess, I would say you may be short of disk space.

For installation issues, consider trying a "chat" with Adobe support. Contact Customer Care

Legend

Are you saying the installer works now? That's great news!

If so, please mark this question as correctly answered.

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yes but the primiere cc dosnt work now i fix it thanks anyway

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Legend

Try going to Windows/Program Files (x86)/Common Files/Adobe and change the name of the OOBE folder to OOBE_old. Then re-attempt the installation.

See if that allows your installer to work. If it doesn't, go back and rename the folder OOBE so that everything is back to where it was.

The key is one of the OOBE folders. And Adobe's programs create several. I'm just not absolutely sure which one it is.

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Thank you very much for your help its work

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Legend

What operating system are you using?

Do you have any other version of Premiere Elements installed? Do you have any Creative Cloud apps installed?

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yes i have premier cc 2018 and encoder 2018 {creativ cloud}

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