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Participating Frequently
October 6, 2018
Question

Premiere 2018 Timline playback Issue

  • October 6, 2018
  • 5 replies
  • 855 views

I just purchased Elements Premiere 2018, I Previously used Premiere 2015 I upgraded to better work with 4K video.

The problem I'm having is I cannot get the video to play in the timeline, do you know of any way to fix this issue?

thanks!

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5 replies

Legend
October 9, 2018

Are these both directly from your camera? (as opposed to converted)

Participating Frequently
October 9, 2018

Yes they are directly from the camera UAV Camera.

Community Expert
October 10, 2018

I downloaded both files.  One is a .MOV and the other is a .MP4.  If both were from the Phantom 4, I assume the settings for shooting changed. 

Because they were different formats, I created separate projects for each one.  Both played in the monitor.  My laptop seemed to work a little harder than it does with 4K clips from my Panasonic cameras.  The MP4 was a little better than the MOV.  Since MOV is related to Apple, I have Quicktime on my computer.  Playback for editing was not perfectly smooth, but suitable for editing. 

I don't if I've helped or not.  But, the clips do play in the version 2018 timeline.

Bill

Legend
October 9, 2018

According to this benchmark, your processor rates a 7100. I usually recommend an 8500 minimum or a 10,000 ideally for editing 4K.

PassMark Intel vs AMD CPU Benchmarks - High End

You should be able to do some basic 4K editing though. Short videos without a lot of effects. Assuming you're not on a laptop, which traditionally don't run as fast.

Participating Frequently
October 9, 2018

I am using a desktop.

I am also unable to edit HD videos (I haven't tried anything less than that

yet)

Is the only option a new computer? And even if I buy a new computer How

Will I Know the program will actually work on it being as we haven't

technically found anything wrong with this one?

Thanks again

Community Expert
October 9, 2018

I have a laptop with a chip that rates 7400 and don't have trouble editing 4K from two Panasonics and an Olympus.  If it helps figure anything out, I would be happy to try any of your DJI footage.  Can you put something on DropBox or similar that I can copy and try?

Legend
October 8, 2018

What model of CPU (processor) do you have in your computer?

Your timeline indicates a perfect project/video match. You should get good performance on an amply powered computer.

Participating Frequently
October 9, 2018

is this what your looking for?

Also I discovered It will not play work 1080 videos ether.

Legend
October 7, 2018

I don't see anything in the video specs that would keep you from editing this video, so I'm not sure what your issue is. The bit rate is a bit high, but I don't believe that is an issue.

As an experiment, download Handbrake, an excellent, free video converter. Load this file into it and output a new MP4 from it: 3840x2160 30 fps Constant Frame Rate. See if this converted file works any more efficiently in your video project.

BTW, when you add one of your 4K files onto your Premiere Elements timeline, do you see a yellow-orange "render" line above the clip? Ideally you should NOT see this render line until you add effects to your clip. If you do see it, then the program is not matching its project settings to your video clip, which can cause very poor performance.

Community Expert
October 7, 2018

In addition to Steve's questions, what camera did the video come from?

Participating Frequently
October 8, 2018

the camera is on a UAV, DJI Phantom 4 pro

I have tried the video converter and the results are the same, tried the program on both my HDD and SSD (I have a clone)

I don't see a yellow-orange "render" line above the clip.

I'm hoping I don't need to buy another computer

thanks for your help!!

Community Expert
October 6, 2018

I had no trouble with 4K from Panasonic cameras with version 15.  I'm now using 2018 with equal success.  It is not the software. 

To help it will be necessary to know more about your footage, camera, computer, project and project settings. 

Participating Frequently
October 6, 2018

Sorry I was using Elements 12 not 15

I was able to edit with Elements 12

File Type: .MP4

length: 5:27

Frame Rate: 29.97 fps

File Size 3.81GB

As I normally did with Elements 12 I just open the program and import my

video to the timeline then proceed to edit from there.

Participating Frequently
October 6, 2018