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Participant
July 17, 2021
Question

Premiere does not start!

  • July 17, 2021
  • 1 reply
  • 321 views

I have version 15, it has always worked well, but it hasn't worked for a few weeks!
When I try to start it, it starts spinning and doesn't go any further.
I tried to uninstall and install again but the problem remains !!!
I would appreciate some suggestions, thanks.

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1 reply

John T Smith
Community Expert
Community Expert
July 17, 2021

Mac or Windows and EXACTLY which version of the operating system?

(such as, I have Windows 10 Pro 64bit 21H1 build 19043.1110)

 

Has your operating system recently performed an update?

Participant
July 17, 2021
I have Windows 10 Home,64 bit.
John T Smith
Community Expert
Community Expert
July 17, 2021

That is not the full information... see what I posted

 

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html