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stephenc44253984
Participant
April 28, 2017
Question

Premiere Elements 12 error message and fail

  • April 28, 2017
  • 3 replies
  • 198 views

My official version of Premiere Elements installs on my new laptop with Win10, but then fails within hours.

It usually crashes and then won't restart, saying Error 16, Application manager missing.

It quotes an incorrect link that takes me to some Adobe Cloud manager thing I don't want.

Tried the folder permissions fix, but I usually have to uninstall and then reinstall.  But it only lasts a short time.

Gone round and round in circles on the Adobe website looking for the application manager download or any kind of help  (wow, its not user friendly is it).

Any ideas?

This software has given me issues on the last 3 laptops I have installed it on

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    3 replies

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    stephenc44253984Author
    Participant
    April 29, 2017

    Given up. Uninstalled everything Adobe.  Of course that doesn't work either. crap left all over the place.

    Then spent 15 minutes Googling how to remove the cloud storage folder from Windows Explorer that doesn't uninstall when you uninstall the rest of it.  #Crapsoftware

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    stephenc44253984Author
    Participant
    April 28, 2017

    Its just died again.  No application manager. Please re-install the application manager.

    Well I would if it was remotely possible to actually find that download.  And why is it corrupted anyway?

    I cannot spend 20 minutes uninstalling then re-installing the software after every boot

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    Steve Grisetti
    Legend
    April 28, 2017

    Version 12 was notorious for having issues with nVidia graphics drivers. What graphics card do you have?

    You may be able to resolve the issue by going directly to the nVidia site and getting the latest graphics driver from there.

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    stephenc44253984Author
    Participant
    April 28, 2017

    I have an nVidia card. Tried the drivers option already.

    Although my last laptop had crashing issues and that didn't have nVidia. 

    Time for a massive Adobe uninstall I think and look for more reliable software

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