Premiere Elements 12 says I need to register but it is already registered

I'm trying to use this program on a new computer.  I have got it to install, but when trying to start the program I can not start a new project (or an existing one, not that I have one on this computer).

It says to go register.  But the programs are registered when I logged in.  There is only a pop up that says register and a copy and paste link to do so.  No other buttons other than to close the pop up.  When I close the pop up I only have two choices.  One to go back to the previous pop up that leads no where.  Two quit the program.

I have tried...

* restarting the computer

* uninstalling and reinstalling the program

* uninstalling and reinstalling the program from download options from where I can see that the I have registered the program.

* I have the program running in legacy Windows 8 mode (currently on a Windows 10 Pro system)

Any suggestions?