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gralaw222
Participant
May 2, 2017
Answered

Premiere Elements 12 won't start

  • May 2, 2017
  • 2 replies
  • 1222 views

My Premier elements 12 will not start. When you click on 'Video editor', New project all I get is the Stripe bar underneath running but nothing else happens and the program will not start.

I have tried reinstalling the program form the DVD but still get the same result.

Please help.

Regards Graham

[title edited by mod]

    This topic has been closed for replies.
    Correct answer Peru Bob

    Is your video driver up to date?

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    May 2, 2017

    Is your video driver up to date?

    S
    Steve Grisetti
    Legend
    May 2, 2017

    I'm with Bob. Version 12 had an especially bad conflict with nVidia graphics drivers.

    Assuming you've got an nVidia graphics card, go to the nVidia site and ensure you have the latest drivers. This fixes it with most versions of the program -- though, as I've said, version 12 had a particularly tough conflict with the nVidia drivers.

    G
    gralaw222Author
    Participant
    May 3, 2017

    Thank you, I have update my driver and Premier elements 12 is now working.

    Thank you all very much

    Graham

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      May 2, 2017

      Moved to the Premiere Elements Forum.

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