Premiere Elements 13 Crashing (Windows 10)

Forum|Forum|4 years ago
March 21, 2021
3 replies
240 views

My Premiere starts and gets to eLive successfully, and even creates a new startup file. But when I try to open any of the three tabs (quick, guided or expert) It crashes. All of my graphics and system drivers are up-to-date.

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Peru Bob

Community Expert

You may need to try older graphics drivers.

John T Smith

Community Expert

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

B

Bill Sprague

Community Expert

Version 13 is much older than your operating system. It was created when the target would have been Windows 7. It is unfortunate, but it may no longer be capable of working well.

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