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petero24609665
Participant
August 8, 2024
Question

Premiere Elements 13 (Kauf im Februar 2023) lässt sich nicht deaktivieren

  • August 8, 2024
  • 1 reply
  • 651 views

Sehr geehrtes Adobe Team,

ich möchte Premiere Elements 13 auf einem neuem laptop Installieren, leider fehlt hier der Deaktivierungsbutton und es ist nur der Button zur Anmeldung sichtbar.

Nach Rücksprache mit dem support, muss ein Fall hier aufgemacht werden, da es dort keine Möglichkeit gibt, die produkte zu deaktivieren.

Bild Angehangen

Mfg

Peter Obstfeld

    This topic has been closed for replies.

    1 reply

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    August 8, 2024

    I would reccomend that you not install a version that old on new computer with a new operating system.  

    P
    petero24609665Author
    Participant
    August 8, 2024

    "a version that old" .... we talk about version 13 from the last year. But i think you don't know what the problem is. Pleas read the infos before answering! My problem is, that i can't UNinstall the version on our old laptop. I have no "Abmelden"- or "Deaktivieren"-Button.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    August 8, 2024

    Last year's version would be 2023 or "23".  Since it is that new, you should be able to log into your Adobe.com account and remove your old computer.  Have you tried that?

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