Premiere Elements 14 being shut down by Win10
Good evening, I am a new poster here, so please excuse me if I am in the wrong area, or going about this the wrong way.
I have been an avid user of Premiere Elements for about 10 years. I have recently spent approximately 8 hours on a video for work, and when going to render it, was rudely informed by the version I was using that it was no longer supported. As I am low on funds at the moment, I opted to purchase a copy of version 14 instead of the recently released 15 to continue my work.
Upon initial installation, it seemed to work fine mostly. There were photos on my 4th video track that needed to be rotated, but that was about it. My movie had 6 video tracks, and 3 audio. I have auto-save turned on and it saved periodically as I was working. I set it to render and went off to bed. The next day, I shut the laptop down and did some things. Upon my next power up, when trying to get into the project, PE shuts down. No error to reference, just says that the OS had to shut the thing down.
None of my saved files will open, and neither will the main file.
I have done the following to try to get this working again...
- Uninstalled ALL Adobe software....Air, Acrobat, etc. and re-installed PE14.
- Searched through all the application and system event logs looking for something to latch on to.....found nothing.
- Moved all the media files to a different location in hopes one of them is causing the problem and I can re-import them one at a time. The program never gets to the point of telling me they are off-line, it simply closes down as before.
- I CAN start a new project, so it has to be something in the file.
- I have seen people mention going at the files with XMLWrench, but I cannot find whatever XML file I am apparently supposed to look at.
- I tried getting rid of 14, in favor of the older version in hopes that I could open it there....now that version says the file is corrupt. (I assume here that the files are not backward compatible)
Anybody know what else I can try....I really do not want to start all over and am getting frustrated beyond belief....especially when the manufacturer will not assist because it is one version old....lovely customer service...just saying.
Any help would be greatly appreciated.
Thanks in advance!
Greg
