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Digital_F1aw
Participant
September 2, 2018
Question

Premiere Elements 14 Exporting/Saving Issue (on Mac)

  • September 2, 2018
  • 3 replies
  • 291 views

Every time I finish a project & render it, I go to the ‘Export & Share‘ to finish up.

I choose the specific options I’d prefer in quality, & go to save/export it.

Yet, every time I do this the exported/saved file is always 940~kbytes (or something) or 0. Thus revealing that nothing was actually saved or exported. Movies, shorts, even audio projects of all different file types have the same issue since the first damn day I’ve gotten this software.

So, all my projects are stuck in .prel file types unable to successfully export/save in the desired file types I want to for shares or personal enjoyment.

Looked all over online, but not a single inkling of assistance has been found for my issue.

It might be my own ignorance, but idk what  is up here?! Any help would be greatly appreciated!

    This topic has been closed for replies.

    3 replies

    Legend
    September 4, 2018

    I don't know what to recommend. Sorry.

    Legend
    September 2, 2018

    Go to the program's preferences and, on the General page, uncheck the option to use hardware acceleration.

    Digital_F1aw
    Participant
    September 4, 2018

    There’s no check box about hardware acceleration on the general page after clicking on program preferences from within the program/project itself.

    There’s one for ‘play work area after rendering previews‘, ‘default scale to frame size’, ‘show all do not show again messages’, ‘apply transition on smart trim’, & ‘show contextual pop-ups on drop’.

    Where do I go from here?

    thatsmauri
    Community Expert
    Community Expert
    September 2, 2018

    Discussion moved from Premiere Elements FAQ to Premiere Elements