Premiere elements 14 wont start up anymore

Forum|Forum|9 years ago
March 24, 2017
1 reply
748 views

Someone help me to get into premiere elements 14 please. It had lagging problems then i turned off my laptop and now i cant get back in. I double click on the icon and nothing happens. I then try installing the program again, hoping a copied one will allow me to get in, but then a message comes up saying cant install because adobe premiere elements 14 is still open.

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Peru Bob

Community Expert

Go to Task Manager and under the Applications tab, right click Premiere Elements 14 and then click "go to process." Click "end process." You should be able to open it now.

Another method would be to restart your computer.

craigr91391236Author

Known Participant

thanks, but i tried both those things and it still hasn't worked. Would uninstalling it then reinstalling it work? Would that delete my work?

Peru Bob

Community Expert

craigr91391236 wrote
Would uninstalling it then reinstalling it work?

Maybe.

Use the Adobe Cleaner Tool (yes, it works for Premiere Elements, too):

Use the CC Cleaner Tool for installation issues

craigr91391236 wrote
Would that delete my work?

Premiere Elements doesn't store your media and project files. You "own" them and they are on your hard drive where you saved them (and hopefully backed them up on an external hard drive).

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