Skip to main content
shaund43103355
Participant
July 16, 2017
Question

Premiere Elements 15

  • July 16, 2017
  • 2 replies
  • 286 views

I have installed Premiere Elements 15 onto my Windows 10 machine a while ago and today is the first time I've used it. When I import videos there seems to be no sound from my speakers, I have used version 10 of this software for a while now and regularly use Magix Movie Edit Pro so I am a little familiar. It doesn't seem to matter which format MP4, WMV or anything else just no sound.

I can see the audio track in the timeline but nothing from the speakers any help would be greatly appreciated.

Cheers

S

    This topic has been closed for replies.

    2 replies

    williebegoode
    Participating Frequently
    July 17, 2017

    Since you installed PRE 15 a while ago, check and see if there are any updates. Also, did you update Windows to 10 after or before installation?

    Finally, try this. When I first import my videos onto the Timeline, I get no audio, but if I wait a while, it comes on and appears in the "wave image' form. So try, import, go have a cup of coffee, come back and see if you have your sound. Use an old video file that you know works with PRE in the past.

    Legend
    July 16, 2017

    Have you played with the settings in the Preferences/Audio Hardware? Usually changing them will get the sound working again.