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S
santitan
Participant
July 24, 2017
Question

Premiere Elements 15 - Corrupted Project Files after Rebooting

  • July 24, 2017
  • 1 reply
  • 272 views

Hello,

i am using Premiere Elements 15 for quite a while. Within the last weeks (did no use the program) a new error occured. I can create new projects and save them. I can reopen them and continue working.

however - if i reboot my system (Win10 - fully patched), i am not able to open the project files again. Premiere says that the files are corrupted. this happens also with older project files which had been working in the past. i tried to delete all temp files (pre-rendering and all stuff that i could find related to the projects) - no effect.

Is there a known bug with any Windows Update or so?

Due to the fact, that i am using the Programm for my YouTube Stuff, i am in need of a fast solution. Thank you guys.

Best regards,

Santitan

This topic has been closed for replies.

1 reply

S
Steve Grisetti
Legend
July 24, 2017

There is no known bug that I'm aware of, and I'm having no problems accessing my projects.

Can you browse to the .prel files using Windows Explorer?

What antivirus program are you using?

When did you last run a scan with the free download Malware Bytes?

S
santitanAuthor
Participant
July 24, 2017

- Browsing works

- Windows 10 Essentials / Malwarebytes / Spybot

- Last Run: Yesterday

Something is getting changed by rebooting my system so that Adobe won't access the files correctly. Within the same Windows Session everything is working fine. I can close Premiere and load all projects from the same session correctly. After the Reboot Premiere says that the project file is corrupted and cant be loaded.

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