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M
marekm58643405
Participant
November 22, 2016
Question

Premiere Elements 15 crashing after every change of clip

  • November 22, 2016
  • 2 replies
  • 649 views

I don't know the reason yet, but it's really irritating. After every change I have  to save my work and if I want to see the result app crashes. So I have to run it again and then I can see the result. Then the same situation after next change (transition/audio fade/...). I tried restart windows. My system is win 10.

Thanks for every help. I can't work this way anymore.

This topic has been closed for replies.

2 replies

I
IamThePuzzleMan
Participant
December 23, 2016

I hope there is an answer soon. I installed today and can do 1 to 2 clip edits before the whole program crashes. I went as far as to format my whole hard drive and start over with a clean install of windows 10. Same thing. I open Primer Elements 15, line up my video and audio, make 1 or 2 cuts and total shut down. I am currently running with all updates installed and am well past system requirements. Does anyone know if Primer Elements 15 run better on Windows 7?

S
Steve Grisetti
Legend
December 23, 2016

So much depends on so much. There is not one-size-fits-all fix.

Much depends on things like which processor you are using, how much RAM and how much free, clean defragmented space is on your hard drive, as well as which graphics card you have and how updated your drivers are. (Based on updates from hardware manufacturer's site, not from Windows Updates.)

Also what model model of camcorder your video is coming from and what format and resolution your video is -- and how closely your project settings (listed on Project Settings/General under the Edit menu) matches your video specs.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 22, 2016

Try updating or rolling back your video driver.  Some Nvidia drivers have been known to cause issues with Premiere Elements.

M
marekm58643405Author
Participant
November 23, 2016

I have Intel graphic 4600.

Meanwhile I've tried reinstall premiere, but the problem persists.

M
marekm58643405Author
Participant
November 23, 2016

for now, I've found solution... I noticed its only for one project (hopefully the first and the last occurrence), so I started that project from scratch again and now it works. Maybe something was wrong in the premiere metadata in the previous project.

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