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Participant
September 15, 2020
Question

Premiere Elements 15 Maximum Computers Allowed

  • September 15, 2020
  • 1 reply
  • 214 views

Hello, I need to log in to Premiere Elements 15 however it says I have reached the maximum amount of computers allowed. I wish to log out of all the other computers since I no longer have access to them. I contacted support but since it's an older version they can't help me. Please help. 

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1 reply

Peru Bob
Community Expert
Community Expert
September 15, 2020

The support agent failed to do their job properly.

Go back to chat and only ask to have your activations reset:

https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...