Premiere elements 15 - while watching, the picture is jammed while the sound is smooth

during editing "while watching, the picture is jammed while the sound is smooth"

I also had this problem and discovered my laptop has two graphics cards, one for power saving (general use) and one high performance for gaming. along with the above symptom was a very large ram demand that worsened to about 40 clips when premier crashed with a low memory alert(34Gb required). after trying may things...... i finally found the that by disabling the gaming video card (nvidia) and using the general video card (intel), all my troubles went away. i am so happy it's all working smoothly now and only using 4Gb for the same 40 clips.

When View is set to Tree, it should look more like this:

I'm not sure how to say it more simply. Open your video file in MediaInfo. On the MediaInfo program, select View and, from that menu, select Tree.

You are not seeing the complete MediaInfo report. As I said, you need to set MediaInfo's View menu to Tree.

Please download the free program MediaInfo and open one of your video clips in it. Set MediaInfo's View to Tree, then copy the data it reports and paste it to this forum.

You're dealing with video that has some unusual specs, so we'll need to find out what those specs are before we can recommend a solution.

On this chart, your processor rates a 2900. I usually recommend at least a 5000 benchmark for editing with Premiere Elements. Still, even with your processor you should be able to do some basic editing.

Maybe the performance issues are being compounded by the fact that you're trying to edit 60p video. Can you try shooting in 30 fps and see if that video edits more easily?

Also, can you confirm that, when you add your video to the beginning of the timeline, you do NOT see a yellow orange "render" line above the clips? This yellow orange line indicates that the program has not matched its project settings to your video specs, which can result in poor performance.

What processor do you have?

Based on your monitor resolution, I'd expect that this is a lower-powered laptop. But it's hard to say without knowing which processor you have.