Skip to main content
R
Robert236478617t9m
Inspiring
March 18, 2022
Answered

Premiere Elements 15 will not burn Blu-ray or ISO

  • March 18, 2022
  • 1 reply
  • 1373 views

Hi All,

 

I use Premiere Elements 15.

I have been trying to burn a blu-ray disc, or ISO file for a week without success. I have had success in the past with short projects, but this particular project is 1hour and 40 minutes long. I suspect that the length of the project may be the culprit, but why would that fail? Is the software only designed to build short projects? The timeline consists of gopro HD footage, canon HD footage, and some still images along with a music track. There are normal basic dissolve transistions, some slo-mo, a basic title,  rolling credits, and menu markers. No audio was used in menu creation.

 

When burning to Blu-ray disc, there is a failure at disc burn after 98%. When trying to burn an ISO file the error occurs 3% into the burn process of the ISO. I cannot create either.

 

I have tried turning hardware accelerator both on and off, with the same errors. I have tried removing menu markers, there are ZERO gaps in the timeline, no other programs are running, I set computer to "never" sleep, and I even re-installed the program. None of this helps.

 

Computer specs and drive capacity are not the problem. Machine has i7, 32 GB ram, 2 TB "D" drive with lots of empty space, 750GB "C" drive with lots of empty space, and a GTX 1080 grpaphics card. I have tried saving the ISO file on both drives, with errors on both.

 

Is this software broken, or is there someting else going on here?

 

Thanks,

Bob

This topic has been closed for replies.
Correct answer Robert236478617t9m

Does anyone have any suggestions?

Thanks,

Bob


I am happy to report a solution to my problem. With a 15 minute phone call with Adobe phone support, it was determined that my project file was corrupt. This is the file that auto-saves your project periodically. The solution was to simply close your program, go into whichever folder on your hard drive saves your project files (the auto-save folder), locate that project file, copy and paste it to a new location. In my case I simply pasted that file onto my desktop. Once there, you can double click that file, which will then open Premiere Elements using that project file. It is the same project file that was corrupt, but somehow by moving it to a new location and opening your program using that re-located file, it somehow works. 

 

Don't ask me how or why, but I wanted to share this with anyone who may have a smiliar problem. Apparently project files can get corrupted somehow, and simply moving them to  a different location fixes them. I can now burn Blu-rays, or ISO files with the project.

 

Bob

1 reply

S
Steve Grisetti
Legend
March 18, 2022

I think you may have nailed it when you noted that shorter projects are successfully created while your 100 minute project is not.

 

The software works, or you wouldn't be able to create any projects at all.

 

What happens if, as an experiment, you break your 100 minute project into two 50 minute projects?

R
Robert236478617t9mAuthor
Inspiring
March 18, 2022

Hi Steve,

 

That was going to be my next test. My question would be, what if I am successful burning my first half into an ISO, then successfully burning my 2nd haf into an ISO, Is there way to then combine the 2 "half" ISO files as to be able to burn a  single complete Blu-ray disc? Or is this exercise solely for the purpose of ruling out which half of the timeline is causing a problem?

 

Thanks,

Bob

R
Robert236478617t9mAuthor
Inspiring
March 18, 2022

Steve,

 

Your first reply may also suggest that perhaps the software is not actaully "robust" enough to handle longer form projects? Do you believe this to be the case?

 

Bob

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices