Question
Premiere Elements 16 videos are grayed out but sound works
Premiere Elements 16 videos are grayed out and not playing, but sound works.
Please see the following info. There is only one video adapter and my system meets the specifications needed.
Please help!
MY SYSTEM INFO
Elements Organizer 16.0.0.0
Core Version: 16.0 (20170902.m.113423)
Language Version: 16.0 (20170902.m.113423)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\
Catalog Size: 6.5MB
Catalog Cache Size: 42.5MB
System:
Operating System Name: Windows 10
Operating System Version: 10.0
System Architecture: Intel CPU Family:6 Model:14 Stepping:3 with MMX, SSE Integer, SSE FP, SSE2
Built-in Memory: 7.9GB
Free Memory: 3.5GB
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