Skip to main content
frodriguez753
frodriguez753
Participant
October 20, 2019
Question

Premiere elements 18 having a video to work, the play function does not work

  • October 20, 2019
  • 2 replies
  • 151 views

Having a video ready on timeline aerea to work, it doesn´t play even I click play several times, what happens, does is happen recently ..... help

      This topic has been closed for replies.

      2 replies

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      October 20, 2019

      Please use the free MediaInfo and post a screenshot the properties of your media in tree view:

      MediaInfo 

       

      Also, what are the complete computer specs, including hard drives, (how many, what kind, what is on each, and how full)?

      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      October 20, 2019

      Premiere Elements 2020 (version 18) works well.  That it doesn't for you is highly unusual.  However, without knowing a lot more about your project, media, setting and computer it is impossible to guess at anything that could help.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices