Skip to main content
H
holgerk63243541
Participant
March 3, 2019
Question

Premiere Elements 2018 Application Error

  • March 3, 2019
  • 1 reply
  • 609 views

Protokollname: Application

Quelle:        Application Error

Datum:         03.03.2019 22:34:20

Ereignis-ID:   1000

Aufgabenkategorie:(100)

Ebene:         Fehler

Schlüsselwörter:Klassisch

Benutzer:      Nicht zutreffend

Computer:      DESKTOP-I93LS0I

Beschreibung:

Name der fehlerhaften Anwendung: PremiereElementsEditor.exe, Version: 16.0.0.0, Zeitstempel: 0x59aad286

Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.17134.556, Zeitstempel: 0xb9f4a0f1

Ausnahmecode: 0xe06d7363

Fehleroffset: 0x000000000003a388

ID des fehlerhaften Prozesses: 0xe94

Startzeit der fehlerhaften Anwendung: 0x01d4d208d71a40bd

Pfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Adobe Premiere Elements 2018\PremiereElementsEditor.exe

Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll

Berichtskennung: fd92295d-49b2-4404-b862-add146e7def3

Vollständiger Name des fehlerhaften Pakets:

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Ereignis-XML:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2019-03-03T21:34:20.659836900Z" />

    <EventRecordID>16182</EventRecordID>

    <Channel>Application</Channel>

    <Computer>DESKTOP-I93LS0I</Computer>

    <Security />

  </System>

  <EventData>

    <Data>PremiereElementsEditor.exe</Data>

    <Data>16.0.0.0</Data>

    <Data>59aad286</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>10.0.17134.556</Data>

    <Data>b9f4a0f1</Data>

    <Data>e06d7363</Data>

    <Data>000000000003a388</Data>

    <Data>e94</Data>

    <Data>01d4d208d71a40bd</Data>

    <Data>C:\Program Files\Adobe\Adobe Premiere Elements 2018\PremiereElementsEditor.exe</Data>

    <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>

    <Data>fd92295d-49b2-4404-b862-add146e7def3</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

Starting PE load Screen ist showing than happens nothing else. Photoshop Elements 2018 works fine.

    This topic has been closed for replies.

    1 reply

    Mohammad Tahseen
    Adobe Employee
    Mohammad Tahseen
    Adobe Employee
    March 13, 2019

    We would need more information to understand the issue. Please answer following so that we get the better understanding of the issue -

    1. Was it working fine earlier?

    2. What is the OS? Did you upgrade it recently?

    3. What is the display driver? Is it dual display driver machine? Did you upgrade the driver recently?

    Thanks,

    Tahseen

    H
    holgerk63243541Author
    Participant
    March 18, 2019

    Hi Tahseen,

    answers see below inline.

    Thanks

    Holger

    Gesendet von Mail<https://go.microsoft.com/fwlink/?LinkId=550986> für Windows 10

    Von: Mohammad Tahseen<mailto:forums_noreply@adobe.com>

    Gesendet: Mittwoch, 13. März 2019 12:01

    An: Holger Kirsten<mailto:holger.kirsten@outlook.com>

    Betreff: Premiere Elements 2018 Application Error

    Premiere Elements 2018 Application Error

    created by Mohammad Tahseen<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fpeople%2FMohammad%2BTahseen&data=02%7C01%7C%7C08f5dff621cc494cb6e408d6a7a3436d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636880716978948259&sdata=FvwjyAw0QaqmaGkh5aikaGyddHwXu2HwUGsg6HZq5z0%3D&reserved=0> in Premiere Elements - View the full discussion<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fmessage%2F10976228%2310976228&data=02%7C01%7C%7C08f5dff621cc494cb6e408d6a7a3436d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636880716978958252&sdata=giZCkbf0Sej%2BEIzADqZrcXzvwWjw3Pp%2BNfGZsgVdFgw%3D&reserved=0>

    We would need more information to understand the issue. Please answer following so that we get the better understanding of the issue -

    1. Was it working fine earlier?

    YES it works all Time fine.

    1. What is the OS? Did you upgrade it recently?

    No it finaly works on W10. Last Action was update my Display Driver. Deinstall the new Driver and install older versions have no result in my pain that PE dont start

    1. What is the display driver? Is it dual display driver machine? Did you upgrade the driver recently?

    Nvidea GeForce GTX 970 – Driver Version 419.35

    Thanks,

    Tahseen

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10976228#10976228 and clicking ‘Correct’ below the answer

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10976228#10976228

    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

    Start a new discussion in Premiere Elements by email<mailto:discussions-community-premiere_elements@adobe-v8.hosted.jivesoftware.com> or at Adobe Community<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fchoose-container.jspa%3FcontentType%3D1%26containerType%3D14%26container%3D3271&data=02%7C01%7C%7C08f5dff621cc494cb6e408d6a7a3436d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636880716978968269&sdata=lzQ7du%2Bj5yBbPhlAHXdHhprpYtyt3GQR8mCOB6BnaBM%3D&reserved=0>

    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fthread%2F1516624&data=02%7C01%7C%7C08f5dff621cc494cb6e408d6a7a3436d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636880716978978286&sdata=7hePZL1nJBCGvjWYjbpqhzIvbSld7xa77n55B14BNu4%3D&reserved=0>.

    This email was sent by Adobe Community because you are a registered user.

    You may unsubscribe<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Funsubscribe.jspa%3Femail%3Dholger.kirsten%2540outlook.com%26token%3D868e53ba2775355e7b81cf38efc6711eb2a149aa226c622c871a2893d10cc20d&data=02%7C01%7C%7C08f5dff621cc494cb6e408d6a7a3436d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636880716978988273&sdata=bUVu%2B7OJQGYpdVbndbo3IRHHGyEEj%2Fa%2FQ%2BMx17b5p28%3D&reserved=0> instantly from Adobe Community, or adjust email frequency in your email preferences<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforums.adobe.com%2Fuser-preferences!input.jspa&data=02%7C01%7C%7C08f5dff621cc494cb6e408d6a7a3436d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636880716978998302&sdata=AhwpP9whiSmaBmrEx%2Buo9wkrNXRhCv7s5Duf%2BKEoIzc%3D&reserved=0>

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices