Premiere Elements 2018 freezes

My iMac runs Mojave 10.14.3 and it still happens. It seems to be an Adobe issue. Adobe, can you fix this. Your product doesn't  run properly.

HI MarinS Wonder if you still have the spinning wheel problem with Pan and Zoom. I have upgraded to V2019, upgraded to Mojave, followed a number of tips from Apple .....and still it happens. It also happens even when reviewing video clips in the Organiser. This happens the first time of viewing per session, then alright after force quit. Tips advised were ensure correct security access for the programs under Settings and clearing caches. All fixed for a while but then same old wheel. This is getting a nuisance. Not sure whether to press Adobe or Apple for a fix. PS I also wondered if it was to do with format of video so did experiment with MPEG and AVCHD, but it made no difference. UGH. Chris

Hey Marin,

I use High Sierra 10.13.6 and what I've found that helps is to slow down and take it a step at a time. As you develop, test and save (more than the auto-save) and shut down other apps.  Here's what I'd suggest to get to the bottom of the problem:

1. close everything and re-start your Mac.

2. Create a new PRE project

3. Put together a minimum video for zooming...a minute-video is more than enough.

4. Drag the video to the Project Assets box.

5. Drag the video from the Project Assets box to the timeline.

6. Apply the Zoom effect (and only the Zoom effect).

7. Save the project.

8. Export the project to the Desktop and test it.

9. Close PRE (if you get the spinning pizza, just Force Quit PRE) ... this has been a problem but not one that has affected my videos.

10. Test the exported video file.

If your video works as expected with the Zoom; try the Pan in a separate test, and then start putting them together. Slowly with lots of saving and rendering. The Close-Crash problem has been a persistent one that has been addressed.

I won't be able to help you there, Marin. Sorry. The post-Sierra software is a world I'd prefer not to enter.

Also, what is your operating system, which processor do you have with how much RAM?

What model of camcorder is your video coming from and what format and resolution is it?

When you add this video to your timeline, is there a yellow orange "render" line above it? A render line indicates that the program is not able to recognize and assimilate your video, which can cause performance problems.

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.