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Participant
March 21, 2019
Question

Premiere Elements 2019: Home screen link for Organizer doesn't work

  • March 21, 2019
  • 1 reply
  • 242 views

HI all,

I recently installed Adobe Photoshop Elements 2019 & Premiere Elements 2019 on my iMac which is running latest 10.14.3 (Mojave) os.  When I launch Premiere Elements 2019, a Home screen appears which contains large graphic buttons/links for: Organizer, Photo Editor and Video Editor.  If I click on Organizer, a spinning progress thingy displays for about 30 secs, then disappears, but Organizer does not open.  If I click on the shortcut for Organizer in the dock, Organizer loads fine.  The other 2 links/buttons work (once I entered my license codes).

I think it has something to do with the fact that when I copied/dragged the initial set of Adobe icons down to the dock, maybe I moved it (from Applications folder) instead of copying it?  In Finder, if I look at  Applications\Adobe Premiere Elements 2019,  all I see is:

  • Support Files (folder)
  • Adobe Premiere Elements 2019 (app)

Thinking that maybe I accidentally MOVED Organizer app to the dock (instead of copying), I dragged Organizer from dock to Applications\Adobe Premiere Elements 2019 folder.  Oddly, it started copying the 2GB app/file into that folder, but named it Adobe Elements 2019 Organizer (2).  And as it copied, mysteriously Adobe Elements 2019 Organizer  file now showed in Finder.   It's as if that file was hidden, but Finder decided to show it all of a sudden because of the attempt to copy same named file from the Dock...

I'm a longtime Windows guy, so I probably did something wrong in my attempt to simply create shortcuts in the Dock (kinds like Quick Launch bar in Windows).

Does the Dock contain shortcuts to apps, or the full blown app file itself?  It sure seems like the latter, as it was over 2GB when I copied the Organizer icon from Dock to folder in Finder...  If it's supposed to work like Windows, how do I create shortcuts in the Dock as opposed to full app files?

Many Thanks!

-Mike

    This topic has been closed for replies.

    1 reply

    ReedMikelAuthor
    Participant
    March 25, 2019

    I guess these forums don't get much attention

    Community Expert
    March 25, 2019

    I couldn't figure out what you were asking.   Is it a Mac or PrE question.   I'm not a Mac user and few here are.

    Since you have a current version you should start an online chat session where Adobe can remotely figure out your computer.

    Click here:  https://helpx.adobe.com/contact.html?step=PRE

    ReedMikelAuthor
    Participant
    March 25, 2019

    As I stated in original post, I'm using an iMac, and installed Adobe Photoshop Elements 2019 & Premiere Elements 2019...

    I'll try the chat too...

    So if there aren't many Mac users hanging out here, guess I won't get any answers as to how program shortcuts get properly added to the Mac's dock (bar at bottom).