Premiere Elements 2019 Video

Question

Constantly I am having a problem with viewing the video and pictures in a project. I reopened a project I was working on. However when I opened the project I can't view the project. when I press play the screen stays the same but I can hear the music. I have to restart my computer to see the project. I tried closing Premiere and opening it again however for some reason once I close the program it does not allow me to open it again. Any Tips or Ideas on how to resolve my problem?

Computer Specs

Windows 10

Processor 17-8750H CPU @2.20

Ram 16.0GB

GTX 1070

Bill Sprague · Answer

In the preferences menu there is a "Hardware Acceleration" setting. Change it to whatever it is not. Then close and reopen Premiere Elements.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded