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maltesefalcon46
Participant
March 30, 2020
Question

Premiere elements 2020 freezes

  • March 30, 2020
  • 2 replies
  • 871 views

My premiere elements 2020 keeps freezing.  I have 1 T of space, Windows 10.  Any help, please.

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2 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
March 30, 2020

Hi there,

Performance is affected because of various reasons. Could you share more details?

Does it happen with every project?

Did you try the suggestion shared by @whsprague?

Tell us more about your system details(RAM, GPU, etc).

We're here to help.

Thanks,

Shivangi

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    March 30, 2020

    Although it might not make sense, Premiere Elements can get tangled up in audio processing causing the whole thing to freeze.  Check your settings in Edit > Preferences > Audio Hardware.   Change them from what they are to something else.  "None" is often a good choice. 

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