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October 8, 2019
Question

Premiere Elements 2020 iMac Pro WebCam Problem

  • October 8, 2019
  • 0 replies
  • 211 views

On my iMac Pro I just upgraded to Mac OS Catalina (10.15) yesterday, and downloaded the new Adobe Premiere Elements 2020.

 

When I go to use my built-in Mac iSight webcam, under "File". "Add Media From", "Webcam" and it reports that NO webcam can be found with the Error Message: "NoWebcam or WDM device detected." and it displays the "beach ball" timeout for about 3 minutes before Premiere Elements 2020 becomes responsive again, then it still shows a windows showing "No Device Control." error message and both "Capturing Source" and "Audio" options are blank.

 

I am unable to use my Webcam (either the built in iMac Pro one) or an external USB plugged in Logitech c930e model to capture video from my webcam into Adobe Premiere Elements 2020. Please kindly look into this and fix this problem. Thank You.

 

See Image of Screen Attached Below:

 

 

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