Inspiring

Question

Premiere Elements 2020 - Total joke!

Forum|Forum|3 years ago
September 1, 2022
3 replies
410 views

Hi,

I have been using this software for years and on my latest project the videos play fine on my drive, then when imported to the time line they are jumping, corrupt, not playing....

I have re-installed premier elements and it has done nothing... also updated nvidia card. Nothing.

The videos are just not playing right in many parts... why!!!

This topic has been closed for replies.

B

Bill Sprague

Community Expert

If that doesn't do it, there are several other settings we can look at.

unique_judge0101Author

Inspiring

If what doesnt do it?

B

Bill Sprague

Community Expert

If what doesnt do it?

By @unique_judge0101

My suggestion to change the default audio input. My contention is that Premiere Elements is a proven performer as it has been for ne for years, Yours seems to be that it is a "crappy joke". If you go along with me, I might win!

John T Smith

Community Expert

If you provide details someone may be able to help... an example

What I have (home built Jan 2021) - My computer has zero problems

Windows 11 Pro 64bit

I have Premiere Elements 2021 upgraded to version 2021.4

Intel i9 https://www.newegg.com/intel-core-i9-10900k-core-i9-10th-gen/p/N82E16819118122
Motherboard https://www.amazon.com/ASUS-Prime-Z490-P/dp/B07ZT3F95V/
64Gig Ram https://www.amazon.com/TEAMGROUP-3200MHz-PC4-25600-Unbuffered-Computer/dp/B086X2FYW9/
GTX 1650 https://www.amazon.com/MSI-GeForce-128-Bit-Graphics-G165D6AIC1/dp/B08GL81369/
Studio driver version 511.09 Download/Install 01-18-2022 (see below)
motherboard automatically turned integrated Intel video off when installed GTX
TEAMGROUP 512Gig SSD for Windows and programs and usual MS Office Documents files
500Gig SSD Temporary work files and output when creating new video files
1T SSD Video and sound files from camera and other sources
Tower Case https://www.amazon.com/Rosewill-Gaming-Computer-THOR-V2-W/dp/B005XUAAP2
CPU Cooler https://www.amazon.com/ARCTIC-ACFRE00052A-Freezer-Pressure-Optimised-Technology/dp/B07LGSDQC2
DVD Writer https://www.amazon.com/Lite-Internal-Drive-Optical-IHAS124-14/dp/B00ERJXTE4/
850watt https://www.newegg.com/cooler-master-mwe-gold-850-v2-mpe-8501-afaag-us-850w/p/N82E16817171180

nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe Windows programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond

unique_judge0101Author

Inspiring

Not sure what you want... forget it man. Will look at different software - this software is crap

unique_judge0101Author

Inspiring

Its a disgrace! Video is fine when played. You play it in premiere and its doesnt work... this soiftware is a joke - i want my money back!

bandicam_2022-09-01_15-22-49-820.zip

B

Bill Sprague

Community Expert

If any software works well for awhile then suddenly changes in performance, there is certainly a problem! But, since the software doesn't change, the problem is that something, somewhere changed.

Since you gave few details, we can go one at a time. What are your settings in Preferences > General > Audio Hardware? Can you post a screen shot of that page?

unique_judge0101Author

Inspiring

1.png

B

Bill Sprague

Community Expert

Change "Default Input" to None. For some reason, some computer combinations will struggle with the audio processing while making the realtime previews and it slows the preview performance. And for some other reason, that setting can change, perhaps with Windows updates.

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