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ea3
Participant
November 12, 2019
Answered

Premiere Elements 2020 video editor not loading

  • November 12, 2019
  • 11 replies
  • 11857 views

Hi. I installed PE 2020 yesterday and spent a few hours on it today editing a video. After my latest render and save, i closed the app and now it won't open. When I click on the desktop app the little home page appears asking "what do you want to do today" and three boxes - workshop organizer, photo editor and video editor. There is also a list of my recent files. But when i put the cursor over the video editor box, the box gets outlined in blue but nothing happens when i click it (single or double). it's just not opening up or loading or doing anything. Please don't tell me I have to reinstall! Does that mean I've lost the hours of work I spent today? 

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    Correct answer MTP65510

    I had the same issue but I could actually solve it, with your description. I closed the app first, then opened the task manager (you can easily find it when searching for it after you pressed the "start" on your desktop). In the task manager look for "adobe premiere elements 2020" and stop the task. (not sure if thats the exact wording since my language setting is not english but it should be gone from the task manager afterwards) Now try to open the program again. For me this worked so I hope it helps someone 🙂

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    ea3Author
    Participant
    November 12, 2019

    And this is for a university assignment that is due tomorrow, so I need this to work!!! Plus, I spent lots of money on this product. And of course, the Adobe chat help line is not responding. 

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