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chrissie51
Participant
May 3, 2020
Answered

Premiere Elements 2020 won't render

  • May 3, 2020
  • 2 replies
  • 5140 views

I am working on my seventh video and it won't render. On play back it stalled on the video image but continued with the audio. I was able to save, close and open with no losses, play back was fine, but it still won't render. All previous videos rendered with no problem. I am using the same equipment as previous videos which were all produced within the last month. 

MacOS 10.13.6, MacBook Pro 2012

    This topic has been closed for replies.
    Correct answer Annsbeads

    Just had exactly that problem and couldn't export my slideshow.    Your solution worked, many thanks.  

    2 replies

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    chrissie51Author
    Participant
    September 27, 2020

    I found that the "silver bullet" marker that is at the end had moved close to the front of the video causing the render to stop at that point. Since I figured that out it has moved a couple more times on other videos, however I know what to look for now. But now I have to buy an up grade of the program because I had to replace my HD and my system was updated. If it ain't one thing, it's another.

      T
      Tuhhayho
      Participant
      February 21, 2021

      The same thing just happened to me. I couldn't render anything. Your solution did the trick. Thanks!

      Shivangi_Gupta
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      May 8, 2020

      Hi Chris,

      I appreciate your patience. We're here to help you sort out the issue.

      • Do you get any error when the render crashes?
      • Could you share a screenshot for the export settings that you've chosen?
      • Have you considered updating the OS to latest version?

      Looking forward to your response.

      Thanks,

      Shivangi

      C
      chrissie51Author
      Participant
      May 9, 2020

      Thanks for your reply.

      • I get no error message. It is non responsive when I choose render. I am now on my 9th video, it rendered at first but as I make edits it doesn't render, then when I play back it stops at the first orange bar and the audio continues but not the video, nor does the indicator move forward. I save, close, and restart. It doens't halp.
      • I don't know where the export settings are.
      • I updated my OS in order to install PE2020. The info when I bought said 10.12 - 10.14 was needed so I updated to 10.12 but when I got the software it said I needed 10.13, so I updated to that. I figured PE2020 was new and would last more than a couple of months before haveing to update yet again. PE2020 is v18.0.

       

      Thanks

      Chrissie51

      Shivangi_Gupta
      Community Manager
      Shivangi_GuptaCommunity Manager
      Community Manager
      May 11, 2020

      Thanks for the information. In macOS, we update the GPU drivers when the OS is updated to the latest version. Users have observed better performance in PRE 2020 after updating OS to the latest version. Do you mind updating it?

      Meanwhile, I'll research more on this issue. 🙂

      Regards,

      Shivangi

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