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Answered

Premiere Elements 2021 - Can't Export Videos

Forum|Forum|3 years ago
May 7, 2022
5 replies
1680 views

Lately I haven't been able to export videos once I am finished making them. Big or small, rendered...it doesn't seem to matter. I have enough memory so that's not an issue. There isn't an error...it just never gets past 1 or 2 % completed. But it will count down to 5 seconds remaining. If I can't resolve this issue then I can't use this software anymore. Can anyone help?

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Correct answer defaultwrw5g5ioicfx

Solved...I just had to have more patience waiting for an update from Intel for my graphics driver. Unfortunately, this wait caused me to be unable to use software for weeks/months. Thanks to everyone anyway.

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defaultwrw5g5ioicfxAuthorCorrect answer

Inspiring

Solved...I just had to have more patience waiting for an update from Intel for my graphics driver. Unfortunately, this wait caused me to be unable to use software for weeks/months. Thanks to everyone anyway.

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defaultwrw5g5ioicfxAuthor

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Do I need to reinstall the software? I'm using clips from my GoPro, which has never given me problems before...every clip can't be bad. AAAAARRRRRGGGGGHHHHH!!!!!!!!!

Peru Bob

Community Expert

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Can you open and export an earlier version or backup of the project file?

You may have a corrupt project file.

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defaultwrw5g5ioicfxAuthor

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I have a 1 tb hard drive and 1 256 gb solid state drive...neither is full. I make sure to update my driver (Intel) whenever an update is available. I do not have an earlier version. I gave up on my 35 minute video which is very upsetting. I'm now working on a new video and I've barely begun and I'm already having the same issues. This all makes me want to use new software...or just give up.

Ann Bens

Community Expert

Delete media cache and preview files and try again.

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defaultwrw5g5ioicfxAuthor

Inspiring

How do I do that?

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Bill Sprague

Community Expert

It may be that one of your early clips on the timeline are corrupted. Please try setting the first work area bar about a quarter way into the project and try Exporting with the Work Area Bar Only box checked.

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