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Participant
January 18, 2022
Question

Premiere Elements 2021, "Error compiling movie. Unknown error."

  • January 18, 2022
  • 1 reply
  • 201 views

I would love some help on what to do with the error message stating "Error compiling movie. Unknown error". This error message comes while trying to export and share my movie. Like many other users here I have put in months of effort and I really want to find the fix for my own sanity and time investment. After doing some digging online and coming up empty, I decided to go back through and remove all transitions to see what happens... Well, removing the transitions enabled the video to get processed and exported. However, not being able to incorporate transitions is a real bummer as it's one of the basic features of a video editing program. I would appreciate any help or guidance. I am using a Dell G7 7500 with: 

  • Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
  • Memory: 16.0 GB
  • Graphics: Intel(R) UHD Graphics / GEFORCE RTX 2060

 

My hope is that it's not a HW issue and there is a patch.

 

Thanks,

 

George

 

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
January 18, 2022

For that rtx2060 are you using the gaming driver or the studio driver?

 

I've seen this mention in the PPro forum before, but this is the first I've seen in the PrE forum

Error Compiling Movie... some past discussions and ideas... don't know if the links/ideas will help
May be caused by . in name https://community.adobe.com/t5/Premiere-Pro/quot-Error-Compiling-Movie-Unknown-Error-quot-HELPFUL-TIP/td-p/8402473

-http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
-and a long discussion https://community.adobe.com/t5/Premiere-Pro/quot-Error-compiling-movie-Unknown-Error-quot-OR-program-crash/td-p/5240672

 

Participant
January 18, 2022

Thank you. I am not sure if the rtx2060 is the gaming or studio driver. Can you tell me how I would find this out? I just went to Device Manager and see the Driver Version is 30.0.14.7135.