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williamt85635690
Participating Frequently
October 8, 2021
Question

Premiere Elements 2022 cannot import HEVC (HDR) from Iphone 12/13

  • October 8, 2021
  • 1 reply
  • 2122 views

Adobe support has admitted that PE 2022 has the same problem as PE 2021 - it cannot import HDR video recorded on latest model iphones 12 & 13.   

"The HEVC files from iPhone 12 are reported to have issues with Adobe Premiere Elements. We have raised the request to our engineering team and they are investigating a fix.  At the moment, we do not have a workaround, but we will share an update via email."  This was in Jan 2021 and I just confirmed it is still a problem.  I really like the ease of use of Premiere Elements versus Premiere Pro and the cost is reasonable but not if it won't support Apple iphones.   

Interestingly enough Adobe Premiere Rush on the PC imports the same HEVC without any issues, so Adobe knows how to do it.   

Note that although you can import the files in Premiere Rush, either the IOS app or the PC version, you must pay $35 per year to export in 4K plus you have to learn how to use a whole new video editing program.  In addition, Premiere Rush does NOT support HEIF RAW photos on iphone 12 so those need to be converted before importing. 

    This topic has been closed for replies.

    1 reply

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    October 9, 2021

    Your only option is to use Premiere Pro or convert footage or set phone to different setting.

    W
    williamt85635690Author
    Participating Frequently
    December 18, 2021

    Why has Adobe decided not to support the advanced features of latest iphones.  I have an iphone 12 pro and I identified this import flaw several months ago and the final resolution from customer support was that it would be resolved in an update to PE 2021.  It never happened.  Now PE 2022 is out and it has the same flaw.  PE has all the video editing features I need but they are useless if it can't read the file.  If Premiere Rush and Premiere Pro can import these files on a PC then why can't PE?

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    December 19, 2021

    William,

     

    Who can guess?  This is a user forum. 

     

    Premiere Elements has never seemed to aim at cutting edge or advanced features of the latest devices.  HDR is unique, certainly not mainstream.  My TV, computer and several cameras don't do HDR.  So, maybe most of us don't need or use it?  If you need HDR video, then you are a prime prospect for programs like Rush and Premiere Pro, maybe others. 

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