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L
LievenDPM
Participant
October 13, 2022
Question

Premiere Elements 2022 for Mac "Unable to save data to folder " when trying to export video.

  • October 13, 2022
  • 2 replies
  • 447 views

Help! Recently purchased Premiere elements 2022 for Mac. Installed correctly and everything works fine until I try to export video. This message is shown every time I try to export. What is the problem? 

2 replies

S
Siegi1975
Participant
January 18, 2024

Hi, 

I know it's been a while but I have the same issue with latedt Mac OS and latest elements version 2024.

I gave permission to whole hdd. No success.

how did you solve it?

thanks!

    Z
    zkoczkas
    Participant
    February 13, 2025

    Any solutions to this issue? I am on MacOS 15.3.1 (24D70) and get this error with Adobe Premiere Elements 2024 20240321.

    Thanks!

    S
    Siegi1975
    Participant
    February 14, 2025

    Luckily I could sell my Adobe product - I contacted Adobe support 10 times or more often, but they were not willing to help. Their support sucks and I am happy not to use any Adobe products anymore.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 13, 2022

    Did you read the last sentence of the error message?

     

    DO you have full permissions set?

    L
    LievenDPMAuthor
    Participant
    October 14, 2022

    Hi John, thanks for your response. Yes, the program has permission to all the folders on my Mac. Could it be that it has something to do with the fact that I am on an older mac. Here are the specs:

    Recently upgraded with ssd hard drive.

     

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    October 14, 2022

    I don't have a Mac so can't be sure of this, but on other forums for other products there were reports that a recent iOS update changed some folder permission settings that caused trouble for users.   If it were me, I would double check the permissions or try a different target folder for your exports.  It may also be just the "Workflows" folder listed in the error message.  Video editor software uses temporary files for processing and that may be where they are.    

    If nothing else works, start an online chat session with Adobe techs at https://helpx.adobe.com/contact.html?rghtup=autoOpen

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