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Don24093724uv1q
Participant
April 18, 2022
Answered

Premiere Elements 2022 Freezes

  • April 18, 2022
  • 4 replies
  • 1281 views

When working on a project, playback freezes and when I restart it will play for 10-15 seconds or less and freeze again. The only way I can playback the whole project is to unplug my network connection. Premiere Elements is the only program that does this. This is not normal, does Adobe have a fix for this bug?

This topic has been closed for replies.
Correct answer Peru Bob

Try turning off the Adobe Updater in Startup.

4 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 19, 2022

>only way I can playback the whole project is to unplug my network connection

 

I have v2021 and do not have your problem, so I am wondering if v2022 has an 'aggressive' check for updates process that is going to the internet and then locking

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Don24093724uv1qAuthor
Participant
April 19, 2022

You are correct. Outstanding!

S
Susan258085194s8t
Participant
August 25, 2022

I had the same issue and this worked for me too. 

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
April 19, 2022

Try turning off the Adobe Updater in Startup.

D
Don24093724uv1qAuthor
Participant
April 19, 2022

Setting auto updater to manual appears to be the Fix!

Thanks

C
Cheryl246827742ng9
Participant
June 1, 2022

thought I found it. 😞  but it froze immediately after I thought I changed it. so frustrating. I cannot get through one video 

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Don24093724uv1qAuthor
Participant
April 18, 2022

 
Processor Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz 3.50 GHz
Installed RAM 16.0 GB (15.8 GB usable)
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Edition Windows 10 Pro
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Installed on ‎8/‎5/‎2020
OS build 19042.1586

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 18, 2022

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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