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Known Participant
December 30, 2021
Question

Premiere Elements 2022 Freezes Almost Constantly

  • December 30, 2021
  • 3 replies
  • 4054 views

Hi - I am using Premiere Elements 2022 and it freezes with almost anything I try to do on it.  I was previously using Elements 14.  I'm guessing the problem is probably is that my processor is an i3 and not an i6 or above like the specs say.  However, this is the first time I'm trying to use the 2022 version.  Will it improve as I use the program?  Is there anything I can do to improve the performance of Premiere Elements 2022 (short of a computer upgrade)?  Thanks for your time and help!

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3 replies

Community Expert
December 31, 2021

There are some settings in Preferences > General that might make a difference.  Change them to whatever they are not!

 

niagara94Author
Known Participant
January 2, 2022

Thank you for your help.  I will try this.  I'm sorry that I'm late in responding.

John T Smith
Community Expert
Community Expert
December 30, 2021

Other information...

Mac or Windows and exact version of the operating system

Amount of computer memory (RAM)
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives

Legend
December 30, 2021

I'm with John. There's something something wrong somewhere. It's possible your i3 can't handle the program -- but the program, doing something as editing a few photos, should not choke so easily. Especially if you were able to edit video with version 14, which isn't that much different of a program.

 

Assuming you're on Windows 10, open Settings and look under System/About. That should give you detailed information on your processor and RAM and Operating System and version. Share that with us as well as the other information John asked for. 

Community Expert
December 30, 2021

In some cases on this forum the solution to this has an audio setting.  For some reason, audio processing can overload and bring the project to a crawl.  Try setting the Default Audio Input to "No Input".  

 

Legend
December 30, 2021

It could be that it's too much for an i3 processor. But it could also be something else.

 

What happens if you open a new project and add five or six photos to it? Does the program constant freeze then?

niagara94Author
Known Participant
December 30, 2021

Hi - Thank you for your reply.  I tried closing the program and adding six photos to it.  The photos imported quickly but when I went to drag a photo to the work space it froze on me.  Is there anything else I should try?  Thanks.

Peru Bob
Community Expert
Community Expert
December 30, 2021

What is the pixel size of the photos?