Premiere Elements 2022 update is to buggy to use, how do I revert back to old version?

Forum|Forum|4 years ago
November 28, 2021
2 replies
886 views

I got the automatic update and it is buggy as can be. Freezing, video freezes but audio keeps playing, lost edits after saving, jumbled edits after saving you name it. I tried to get help but you all know how hard it is to get an answer so I just want to go back to the previous version. Any ideas?

Freeze or hang

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VipinGupta

Adobe Employee

Hi,

There was no update over Elements 2022 version after its first release.

Please see the release notes here: https://helpx.adobe.com/premiere-elements/release-note/update.html

Could you share more details about the screens that you saw regarding the update and what was the update description?

Regards,

Vipin

M

Mark21976925l3kjAuthor

Participant

I let it update a few weeks ago and it has been buggy ever since. Freezing duing playback, video freezes but audio keeps playing and other bugs. I never had an issue until the recent update. Nothing has changed on the editing computer it is installed on so it has to be the update or new version that was pushed out.

VipinGupta

Adobe Employee

Hi,

The problem is that there wasn't any update pushed for Elements 2022, Are you saying that you used to have Elements 2021 and you have recently installed Elements 2022 and with the latest version of Elements you are facing issues?

In any of the cases, I would recommend you to please try to uninstall and then again install the software using the installers available here and check if the issues still presists?

Installer link: https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html

Regards,

Vipin